Esoim eSIM functions

Can I use WhatsApp or iMessage with an eSIM?

Yes! As long as your eSIM provides a stable internet connection, you can use apps like WhatsApp, iMessage, Telegram, and others without any problems.

Is there an eSIM available for the country I’m traveling to?

Most likely, yes. We offer eSIM plans for over 120 countries. You can check the full list on our product page or contact us for confirmation.

Can I make phone calls or send SMS with this eSIM?

No, this eSIM is for data only. It does not support traditional phone calls or SMS. However, you can make calls and send messages using internet apps like WhatsApp, Viber, or Skype.

Does the eSIM come with a phone number?

No. Our data-only eSIMs do not include a phone number. They are designed for internet usage only.

Can someone track my eSIM?

The eSIM itself cannot be tracked. However, your phone’s GPS or location services can still be used as with any regular SIM.

Is the eSIM signal weaker than a physical SIM?

No. eSIM uses the same network infrastructure as a regular SIM card. Your signal strength depends on local network coverage.

Does using an eSIM drain the battery faster?

Not at all. eSIM technology is battery-efficient and works just like a physical SIM without any extra power usage.

Can I still call and text while using an eSIM?

Yes, you can use VoIP apps like WhatsApp, FaceTime, Messenger, or Telegram for calling and texting over the internet.

eSIM Basics

Is my smartphone compatible with eSIM technology?

The eSIM itself cannot be tracked. However, your phone’s GPS or location services can still be used as with any regular SIM.

Can I still use my regular phone number while using Esoim eSIM?

Yes! Esoim eSIM works alongside your physical SIM. That means you can keep your regular number for calls while using Esoim for data — ideal for travel or dual usage.

How do I activate an Esoim eSIM?

It’s easy: after purchase, you’ll receive a QR code via email or post. Just scan it in your phone’s eSIM settings, follow the on-screen steps, and your data connection will be ready in under a minute.

What’s the installation process like on my phone?

Go to Settings > Mobile Network > Add eSIM, and scan the QR code. That’s it! No technical skills required. Our quick guide is included with every order.

How can I turn on roaming for eSIM usage abroad?

Navigate to Settings > Mobile Network > eSIM Profile, and make sure “Data Roaming” is enabled. That’s all you need to get online internationally.

What exactly is an eSIM?

An eSIM (embedded SIM) is a virtual SIM card built into your device. It lets you download data plans directly without needing a physical chip.

How does an eSIM connect me to the internet?

Just like a traditional SIM, but without the plastic. The eSIM connects to mobile networks over the air using digital provisioning.

Should I consider switching to eSIM?

Absolutely — especially if you travel often, want to avoid high roaming fees, or need flexible data. Esoim makes it seamless.

How do I migrate from a regular SIM to an eSIM?

It’s a simple transition. Order your Esoim plan, scan the QR code, and switch to data via the eSIM profile. No need to remove your original SIM.

Payment

Which payment methods are accepted on Esoim?

We accept a variety of secure payment methods including PayPal, Visa, Mastercard, Apple Pay, Google Pay, American Express, and Discover. All transactions are encrypted and processed securely for your peace of mind.

Return & refunds

Can I get a refund if I haven’t activated the eSIM yet?

Yes. If your eSIM hasn’t been activated (i.e., the QR code hasn’t been scanned), you’re eligible for a full refund. Just contact us at [email protected] within 14 days of purchase.

What if the eSIM doesn’t work on my device?

Before purchase, we highly recommend checking our device compatibility list. If your device turns out incompatible and the eSIM hasn’t been used, we’ll gladly process a refund.